You added the records but the Connect Domain page still shows unverified. Work through these in order; they cover nearly every case we see.
1. It may just be propagation
DNS changes take time to spread, anywhere from minutes to a day depending on your provider and the TTL on the records. If you added the records recently, wait a bit and click Check Verification Status again to force a re-check. Setting the TTL as low as your provider allows speeds this up on future changes.
2. Check where the records live
Tie's NS records belong at your main domain's DNS provider, on the host zone. A few things that commonly go wrong:
The records were added at the wrong provider. If your DNS is managed somewhere other than where you bought the domain (for example Cloudflare in front of a registrar), the records must go where the DNS is actually served.
A subdomain was created instead. You do not create
zone.yourdomain.comyourself; Tie provisions it. You only add the NS records that delegate it.
3. Check the host field
Enter just zone in the host/name field. Many providers append your domain automatically, so typing zone.yourdomain.com can produce zone.yourdomain.com.yourdomain.com. Check the saved record to see what it actually resolved to.
4. Check the record type and count
The records must be type NS. CNAME or TXT records will not verify, because Tie runs a full tracking environment on the subdomain that only NS delegation can carry.
Every nameserver listed on your Connect Domain page needs its own record. A partial set will not verify.
5. Make sure you added, not replaced
Tie's NS records go alongside your existing records. If your primary nameservers were changed instead of adding new zone records, revert that first; it affects your whole domain.
6. Let Tie push the records for you
The Connect Domain page offers Adjust added DNS, which connects to your DNS provider and adds the records automatically. If hand-editing keeps failing, this is the fastest fix.
A quick technical check
If you have a terminal handy:
dig +short NS zone.yourdomain.com
When the delegation is live, this returns Tie's nameserver values. An empty response means the records are not visible yet (propagation or one of the issues above).
Still stuck?
Send your Tie contact your domain, your DNS provider, and a screenshot of the records as saved. We will spot the issue quickly.